Use another means to sell your stuff, if your stuff holds value. Lastly, make sure that your feature photo stands out to shoppers navigating through the Mercari website. Havent had problems with ebay. There are no limitations on the range of goods you can sell on the Mercari website. do not buy on Mercari. I WOULD NEVER RECOMMEND USING THIS SITE. Therefore, it is recommended to purchase from sellers who have earned all of the following badges: Lastly, check whether the sellers profile is verified and how long he or she has been on Mercari. Exactly what I had wanted at great price. with copyrighted characters, brand logos, etc. He also faces fines of up to $250,000 for each count and mandatory restitution in amounts to be determined by the court. Be sure to explain in detail what the issue is and provide images and if applicable. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. now returning it for no proper reason and they approved her request If anyone sends payment to the seller or a seller sends items to the buyer outside of their platform, Mercari is not responsible if it turns out to be a scam. Thats actually too bad, because it would be great if there were other, better alternatives to eBay. call my bank, ask for them to help me in the situation. Absolutely zero customer service and they make it very difficult to contact anyone. Just curious. Tip always ask questions and more pictures if needed Customer Service did nothing but give me a run around for weeks and weeks. I am going to share my top tips with you that will help you prevent getting scammed when buying and selling on Mercari. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. No I replied I want my item. Do you know if Mercari authenticate is legitimate? I have an issue going on where the tracking number says the item was delivered, but nothing ever showed up. This thread is almost 4 years old, so if you have additional questions, please start a new thread. They know dam$ well that youre PAYING, to sell & ship if you take those deals. Question for you: Can I pay or get paid with PayPal? Very annoying and frustrating and ultimately as big waste of time. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. Only buy from seller have all 5 stars review at least a few review I sold my item within a few hours on ebay. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. Products designed to circumvent copyright protection techniques or The app caters to both buyers and sellers and has made the process very simple for both parties. If a seller lists a prohibited item, this is a violation of terms of service that can lead to suspension or termination of the account. Nothing I can do about it, and Im 100% innocent. not going to use it again. And the seller is still selling on Mercari. 07-05-2014 Until I proved I had stopped the dispute my account was frozen. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. Add a story to your listing to make it appealing and interesting. Mercari itself is not a scam. Good Luck to you. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. Fortunately, creating an account on Mercari takes minutes not hours. Therefore, you can take two approaches to sell your products on Mercari. confiscated according to the regulations of the Code of Criminal Therefore, make sure that your listing details are completely accurate to avoid such incidents. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! There is a 10% selling fee for each item on Mercari. They just want money from sells, they make too much to stop it. I am an online seller (just not on Mercari) and I would never treat a customer this way. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. That I earned . I had the same exact issue. The login page will open in a new tab. Mercari fucked me over I had proof I was sold fraud shit and they just laughed and walked away with my money. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. Before you tap List you have to decide on the price you wish to sell the item for. Their shipping is HORRIBLE. Your information was really helpful. otherwise facilitate the unlicensed use of copyright materials (such as Like other sites, you simply upload pictures of the item, along with a description and price. Measure your clothing item. Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. The way Mercari operates is deceitful and evasive. What happened I cant say. "epidemic"), Inflated prices where listings attempt to profit from tragedies and SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! No wonder eBay sellers hate people with PO BOX address. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. special mailing or handling instructions must be sent using the ship on That's what it is. After 48 hrs, the system allowed me to send an email about the problem. Reddit and its partners use cookies and similar technologies to provide you with a better experience. All products and company names are trademarks or registered trademarks of their respective holders. If you receive a notice about an indefinite suspension, Mercari has banned your account. Smart Pricing will adjust the price based on market demand, but it will never go lower than your floor. Mercari is passionate about sustainability. Never used Mecari but had two fraudulent items charged to my card. According to Mercari, theyll not release payments until the buyer receives the item, confirm and rate the seller. They Lump together seller and buyer ratings to deceive you. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! If you want to use the Mercari app, youll have to download it from an App Store or Google Play, and of course, set up an account. Mercari itself is definitely a trustworthy e-commerce marketplace. The better a description is, the higher the chance that your item will sell faster. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. You wont be able to request a return or refund after that period. in violation or is otherwise inappropriate Mercari may, at its discretion, Mercari selling has quickly become my favorite marketplace due to its streamlined selling process and massive pool of shoppers. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! And that is why for every single email they continue to send me, they are going to pay for.???? Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. Here is a list of some of the most popularly-bought categories on the app: One of the best things about Mercari is that this is the selling app that allows you to sell items you dont need directly from your smartphone. They see what is being messaged between buyer and seller. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. I brought a coach purse from Katherin Aucoin. Terrible. It is pointless for a buy buyer get rated. list of prohibited items. My experience with Mercari as a seller, NO GOOD! Thank you Kitty for sharing your experience! But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? Pay special attention to your closet and that one drawer in every home that stores all the things you never even think about or remember you own. It is illegal to sell counterfeit items (whether you acknowledge it or not or whether you call it a "replica" or "knock-off" or "fake" or not). They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. Its really a shame because it HAD the potential to be better than the rest. Im moving to Amazon & Shopify. For example, if you are selling a wedding dress, explain to the Mercari shoppers what a magical wedding that was. It costs a lot of time and money. Some shoppers might be looking to bargain, so be prepared to negotiate. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. Youre welcome, Deborah. Left three messages two emails. It has an easy-to-use interface and readily customizable tools. Then Mercari suspends them, even if the items were real. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. Sellers have no protections. Mercaris reuse report revealed that: Americans are projected to spend $160.1 billion on secondhand Items in 2021. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. do not sell on Mercari. I provided proof of my item authenticity also. Have a look at the items in your home you are not using. Can You Transfer Money From Venmo to PayPal? Good customer service also leads to quicker sales. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Most of the prohibited items are pretty obvious like illegal items, weapons, drugs, etc. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. Like that $20-$100 is really going to break you. When I got them I immediately noticed they were not mens boots but womens boots. ask seller about it, gives a new tracking number, still doesnt work ect ect. So far, I have been happy with my purchases. Apart from that, accurately describe your item thoroughly in the description and let the shopper know exactly what theyre purchasing. When I purchased a knock off Louis Vuitton at an estate sale, I was told it was authentic. Note: For brand-name products, serial numbers or receipts must be I agree. That computer could very easily be wrong but that doesnt matter. I give this app 1 star and that is being generous. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. And I did for fill out form. The bad thing is this seller had over 50 completed transactions with fairly good feedback. Mercari charges sellers a fee of about 13% to sell on their platform. There is a scam in process. They need to really fix their flagging system. I submitted a request for a refund to Mercari support but it was denied. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. As mentioned, Mercari allows you to sell practically anything that you are able to ship: electronics, clothing, household goods, and so on. However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Another reason why Mercari might suspend or restrict your account is that they protect buyers from suspicious sellers. At least one of them has been relisted at a higher price. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. they made their choice to basically say screw you, we aren't helping you anymore, we are just going to suspend you and give the guy the money because it's the easiest and safest route for the company to take. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. You will need to enter your email and name and come up with a password. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. I recently was given a bad rating because fedex was running behind like I control their business. I was swindled and scammed. With this method, you buy shipping yourself through a major carrier, or from a discount shipping website like Pirate Ship (its the best discounted shipping service Ive used). such as: Ebooks, PDF files, user generated content (UGC) or items for online Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. BEWARE BUYERS!!!! When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. I also shop on eBay pretty often I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Not from me. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Mercari Local - sell your item locally. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). Describe if there are any drawbacks to your item. Mercari doesnt go the extra mile to ban or punish scammers. violence, racism or discrimination aren't allowed (determined at our Seasoned sellers send out offers every week if not daily to nudge interested users into purchasing. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. They have wasting my time, tape, and energy etc. With that information, you can easily price your item. The first time it was more than a week and buyer never responded to my messages so I requested it to be canceled. And this particular seller STILL has not sent my items after four days! However, it is still a great bag. My package shows only the first shipped entry without any updates. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. Dont wait and get yourself into my situation. Just like a counterfeit $100 bill. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Banking services provided by Piermont Bank, Member FDIC. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. For more details, check out their full list of Prohibited Conduct page. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. Wont even release funds for items people received. I am very impressed with the platform and those the sellers so far. discretion). First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. requires a download . Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. Keeping its buyers safe is a priority for Mercari. It's not only eBay policy you are violating, but federal copyright law. No in person customer service response. I have not done any buying or selling on the web,. When buying and selling on Mercari, its crucial for both parties to know these two policies to prevent issues later on: Mercari has different cancellation policies for both buyers and sellers. IVE HAD TO CONTACT MY BANK AND LET THEM HANDLE IT. Agree with you reselling platforms dont investigate or penalize enough for replicas - and many buyers wont know the difference - including me (lol) - so I dont buy luxury that way. Sign up now with a 3-day money-back guarantee! In the U.S., it's illegal for a person to sell counterfeit merchandise. Dont forget to think about shipping weight and packing also! Minimum-Wrangler4387 6 mo. I am a bot, and this action was performed automatically. John said there were photos, but the seller neglected to show photos of the holes, OR tell them about them so they could decide what to do. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. Mercari prohibits the listing or sale of any item that is set forth in the The seller failed to disclose damages to this item. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. I purchased an item off Mercari from some person in New Hampshire. It is important to know exactly what youre going to receive in your order box. Its not like eBay or Amazon are any better, in fact they are worse, much worse. I had several back and forth emails with them but they would not grant me a refund. Sellers sign up to Mercari and list their items for free. They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). protected species, Humans, human body parts, organs, cells, blood, body fluids, and items to see if the package showed up. Try it for yourself, register for free, and enjoy a 14-day trial with no commitment or credit card required. tracking number incorrect, ordered a few weeks ago, still hasnt come. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. DONT USE!!! Do not be bullied. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. I wish I had seen these reviews prior to ordering from this site. Mercari sounds like a big scam site! So basically they're useless, powerless, to do anything about most situations. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. Some of my items are STILL listed. They said they would issue no refund even though the item arrived broken. Avoid sellers whose listings lack enough details about their items. Im also so grateful that Arslan posted such detailed info. Credit card companies offer buyer protection to save you from fraudulent purchases.
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