UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. As such, Rosewood Ranch admits clients 24/7 for our Inpatient and Residential programs. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. there are some services which we cant rate, while some might be under appeal from the provider. Source: Epic and KFF analysis of Epic Cosmos data Get the data PNG. Our rating of this service improved. If Aurora is not the appropriate place for a patient, our Patient Services team is very knowledgeable about other organizations and services available and is happy to assist individuals in obtaining the services that best meets their needs. Eastbourne District General Hospital. A robust governance system was being introduced. Provision for patients with mental health needs was variable. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. 25 January 2023. The intensive care service used procedures to ensure that patients received safe and effective care. There were systems in place to support learning, improvement and innovation. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 They were focused on the needs of patients receiving care. Your information helps us decide when, where and what to inspect. Our reports are here: Conquest Hospital Maternity Unit: https://www.cqc.org.uk/location/RXC01. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. This includes an average layover time of around 7 min. We rated it as good because: Published Practice changed where required improvements were identified. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. People were respected and valued as individuals. There are vending machines outside most wards. Eastbourne District General Hospital. TN40 2DZ, In Consent was obtained in accordance with the trust policy and guidance from the professional regulatory bodies. This meant that often children with complex needs did not have access to this important resource. The trusts urgent and emergency care Friends and Family Test performance (percentage recommended) was better in comparison to the England average. When things went wrong, staff apologised and gave patients honest information and suitable support. Facilities in the department included a dedicated area for patients with mental health needs and for children. This included an extension of the Hospital Intervention Team to 12 hours each day and a planned increase of overnight mental health team availability. The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. People could access the service when they needed it. We saw staff interacting in a caring and dignified way with patients with ill mental health and learning disabilities. Medicines management had been added to the safety thermometer as an additional performance measure. There were clear and effective processes for managing risk and performance. There's no need for the service to take further action. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. Good Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and outpatient services. Strong clear leadership seen, staff felt well managed and well led. the service isn't performing as well as it should and we have told the service how it must improve. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. Leaf Hospital, St. Annes Road, Eastbourne, East Sussex, BN21 2HW. AAA Team Home . Staff knew where to access support and information. The trust rate of surgical site infections (SSIs) was better than the national average. Staff worked well together for the benefit of children and young people, advised them and their families on how to lead healthier lives, supported them to make decisions about their care, and had access to good information. Trust audits taking place were adult asthma, dementia, diabetes foot care, end of life care, falls, Parkinsons disease action, pulmonary rehabilitation, and cardiology and staff were aware of audits taking place. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. They provided emotional support to children and young people, families and carers. The reason for these was not documented in most cases. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. Staff assessed risks to patients, acted on them and kept good care records. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. The trust had introduced an additional daily consultant shift, which meant consultant cover now met the RCEM requirements of at least 16 hours per day. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. We rated it as outstanding because: We found the surgery services at Eastbourne District General Hospital (EDGH) to be good because: The hospital had good medicine management processes in place, which related to the security and storage of medicines on all the wards we visited. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. / 50.7864829; 0.2697638. Staff were caring and compassionate, working to maintain privacy and dignity of their patients. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. Mental health services were provided by another trust. Kings Drive, Eastbourne, East Sussex, BN21 2UD If youre staying in hospital as an inpatient youll be made comfortable and be cared for by our dedicated teams. If you have any dietary requirements, please speak to the nursing staff and they will assist you. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. It also has seven maternity beds in a midwifery led maternity unit. Records for patients with mental health needs required improvement to assure us of patient safety. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Call us today, 24/7, for a free, confidential assessment. the service is performing exceptionally well. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Nursing staff shared concerns with the level of staffing on most medical wards. Managers investigated incidents and shared lessons learned with the whole team and the wider service. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. . Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. Recent audits took place for JAG (joint advisory group on gastrointestinal endoscopy) accreditation, which they are currently awaiting the outcome. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. This information will help us make improvements to the website. [3] [4] In 2021 the trust bought the private hospital Spire Sussex Hospital, which is physically linked to the trust's Conquest Hospital in Hastings. There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. Appraisals were consistently carried out, fit for purpose and focused on staff achievements and goals. 5. . The service only employed one play specialist to work cross-site. The midwifery led unit was closed from the 10 December 2021 until the 21 April 2022 due to staffing challenges. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. Comprehensive risk assessments were carried out on patient admission and kept in the patient records. Eastbourne Station to Eastbourne District General Hospital by train, bus and walk. The service used innovative ways to engage with patients and the community to plan and manage services and all staff were committed to improving services continually. Bexhill-on-sea, People could access the service when they needed it and did not have to wait too long for treatment. Budding medics have a doctor overseeing them, with workshops, hospital practice and work . We reviewed 3 sets of patient care records. The service managed safety incidents well and learned lessons from them. Any addresses or telephone numbers that you might need. 192.com Business Directory - your top resource for finding Hospitals listings . Find out more. Senior staff told us most wards have full establishment of staff at the start of a shift. Demand for mental health services far outstripped capacity. Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. There were some issues with the structural maintenance of the hospital. They managed medicines well. Acute Admissions Unit - Level 3. We rated it as requires improvement because: Community & mental health inspection reports for Eastbourne District General Hospital can be found at East Sussex Healthcare NHS Trust. Seaford, We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. Records were clear, up-to-date, stored securely and easily available to all staff providing care. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service had a vision for what it wanted to achieve and a strategy to turn it into action, developed with all relevant stakeholders. Requires improvement They were visible and approachable in the service for patients and staff. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. The trust had participated in a national benchmarking programme for outpatient departments and the womens health service had achieved successful accreditation from the British Society of urogynaecology in 2017. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. The childrens outpatient unit provided families with various clinics for children living with health conditions. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. Please give these to a nurse. The nursing staffing levels had improved since our previous inspection visit in September 2014. Managers monitored the effectiveness of the service and made sure staff were competent. The Conquest Hospital in Hastings and our Community Services were rated 'Outstanding' and Eastbourne DGH was rated 'Good' Our two acute hospitals have Emergency Departments and provide 24 hour a day care, offering a comprehensive range of surgical, medical, outpatient and maternity services, supported by a full range of diagnostic and . The Epic Health Research Network (EHRN) data show hospital admissions remaining below expected levels through at least April 9, 2021. Operated by Southern Service and Stagecoach South East, the . A mental health liaison team provided urgent reviews within two hours of referral although there were gaps in the service out of hours. We observed clear referral pathways for patients who were displaying or had mental health conditions. Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. The environment had improved since our previous inspection all areas were visibly clean and equipment was well maintained. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our TN40 2DZ. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. 0300 131 4500, Eastbourne District General Hospital For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. There were clinical side rooms and a community midwifery hub. Signposting was not dementia friendly and did not accommodate visual deficit needs. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Conquest Hospital 27 February 2020. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. This checks a patients dementia and delirium, blood pressure, medication review, visual impairments, continence care plan, call bells within reach and mobility and walking aids. Key services were available five days a week with out of hours and weekend cover also available when needed. However, if your medication has not been changed and you have a supply at home, please inform the nurses as this may speed up the discharge process for you and allow you to be discharged earlier. However, the trust had made demonstrable improvements in mandatory training rates since our last inspection. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. there are some services which we cant rate, while some might be under appeal from the provider. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. of hospital observation status and an admissions process that is transparent and administratively simple. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Data provided by the trust showed improvements in the implementation of the sepsis pathway. This was demonstrated through consistently poor audit results despite governance interventions. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. It is managed by the East Sussex Healthcare NHS Trust . Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Get alerts when we inspect. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. Leadership, governance and culture were used to drive and improve the delivery of high-quality person-centred care. Your friends and relatives will be able to call you directly (charges apply). Learning from Morbidity and Mortality meetings needed further development. The key aims of these services are the prevention of unnecessary hospital admission, to facilitate early hospital discharge, to prevent premature or unnecessary care home admissions, and to enable people to live as independently as possible. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. Clinical outcomes were monitored and were similar to units of similar size. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. The trust had made clear improvements to the way health records were managed across the organisation. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. In most wards there is a bedside television, radio and telephone system called Hospedia. Suspended ratings are being reviewed by us and will be published soon. Alahna Kindred; Published: 17:34, 30 Sep 2020; Updated: 20:59, 30 Sep 2020; Any other browser may experience partial or no support.
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