Learn more - opens in a new window or tab. 05:22 PM. Sit back and relax while we do the work. I will lose my money if ebay decide the case without considering all facts (fortunately, I purchased using a credit card, so wonder if they can help). I ADVISE you to seek ADVICE. I feel like she's trying to push this issue awayShe posted via Prepaid satchel with tracking. Amazon Package Sent to the Wrong Address? Therefore, I find eBay's stand here unfair. We have a great USPS carrier, same one 5 days a week. The shipping duration was 2 vs. 3 days. The seller is reliable and I've purchased from them before without any problems. A sellers next move will depend on the most recent status shown on the item tracking information. They pulled a "cannot deliver, unsafe, no one home" game once, I called her, said I am in my home office looking at my mailbox. We'll schedule a DMV appointment for you, help you get access to public records, or find out what property tax exemptions you qualify for and how to apply in record time. You can ask for a callback via this link. However, it would be a good idea to ask the buyer to: Note that eBays policy on missing items is explicitly clear buyers are entitled to a refund under the Money Back Guarantee. by El Greco Mon Feb 04, 2019 11:41 am, Post I have seen PO mark items as delivered that showed up a day or two later. It was a lot of money and I want to know what I should 23-01-2014 Around here the USPS is lazy and scans things as delivered when they're put in the carrier's truck, and then at some point over the next 2-4 days the carrier actually gets around to delivering the package to the door. (Not Ebay). When he puts a package in our mailbox, he scans it right then. As mentioned previously I bought an item got sent a different inferior Hi All I purchased a handbag and it's been marked as delvered on Monday but it did not arrive with my Monday parcels. Thanks. eBay will not rule in your favor. Copyright 1995-2023 eBay Inc. All Rights Reserved. The seller replied promptly and asked whether my address was correct (it was) and whether I've a video cam to support my cause (No). Our local post office pulls all kinds of tricks, including last year finding our local postman tossing thousands of pieces of mail directly in a garbage bin because he did not want to deliver them. While the majority of eBay packages tend to arrive at their intended destination, it is an unavoidable fact of life that some may not. on Not only can we clear a path to your rightful refunds, but we can get you the cash that's left on your gift card balance and secure any compensation you deserve. These items being sold are live fertile eggs.Find the perfect hot springs eggs stock photo, image, vector, illustration or 360 image. Not likely causing the seal problem. I now have the Postmaster's manager's phone number and email. Ordered an item and the wrong thing item was delivered, Strange Message when Trying to Add an Item to my Basket, Save time and improve your bottom line with eBay fulfilment by Orange Connex, Weekly Chat with the eBay Community Team- 01.03.23 @2pm, Fee changes for business sellers starting from 2 March 2023, Gotta sell em all! Signed For is not a tracked service but usually there is a map with GPS co-ordinates. This is one of the most common reasons for an item not received claim. by dziuniek Mon Feb 04, 2019 7:15 am, Post They may be able to issue a chargeback or if it's a credit card it might be covered by statutory card purchase protection. It had tracking and was marked as "delivered" over a week ago. According to eBay rules, you are entitled to a refund or replacement item from the seller unless they have tracking information that confirms the package was delivered. I checked my front door cam from that day and the mail carrier had no packages in his hand. by 2pedals Fri Feb 01, 2019 3:57 pm, Post AU $16.05 to AU $25.36. I've had it happen where it was labeled "delivered" on one day and two days later the package actually arrived. Once so near the street that the package got run over. Ask him to leave feedback. After this, eBay will step in. 30-01-2014 But once a buyer sends an item not received request, sellers have 3 days to respond and resolve the issue with the buyer. - I have passport stamps to prove I am abroad. on Keep working with the seller. If you use our app, you'll have no trouble filing FOIA requests, passing government exams, reducing property taxes, as well as drafting legal documents and getting them notarized in a single app! Copyright 1995-2023 eBay Inc. All Rights Reserved. I need help again. I recently signed up for Amazon Prime. your items have been paid for, dispatched, or feedback left or received. Don't it always seem to go * That you don't know what you've got * Till it's gone. "In response to your claim, the seller has provided proof of shipment, indicating that the item was shipped to you. No guarantees are made as to the accuracy of the information on this site or the appropriateness of any advice to your particular situation. This penny can be worth more to a collector who values it for the gold and for the coin itself. Seller despatched the 1250 phone using Royal Mail Signed For and not special delivery or tracked 24/48 hours. 30-01-2014 We can show you how you can: As if that were not enough, we can also unsubscribe you from a company's email list, stop any annoying robocalls or robo texts they are bothering you with, and cancel any service or free trial you're unhappy with or are no longer using. How much oil does a 18hp Briggs and stratton twin ll hold? Please read the rules - https://old.reddit.com/r/Ebay/about/rules/, Press J to jump to the feed. Item specifics. Remove very annoying 2 step verification process. Use our app to find out how you can return an unwanted item to any company or get a refund for any service. 02:06 PM. - tracking shows delivered Durham DO (and Durham is 300 miles away from my home). 26-06-2019 However, you still have to give room to allow for postal errorafter all, none of us are perfect. 26-06-2019 Also, as per eBay's ask, I contacted RM via phone and they confirmed the parcel was delivered in Durham and the address on the parcel did not match my address. For my first free 2 day delivery I ordered an Amazon Firestick. That wouldn't encourage me to do much. 11:00 AM. Just to be fair to the post office, they do deal with a ton of volume, so there are bound to be a bunch of complaints along the way. by djscal Sat Feb 16, 2019 1:44 pm, Post USPS Package Tracking Not UpdatingWhats Wrong? Estimated delivery dates - opens in a new window or tab include seller's handling time, . Tracking will allow them to see whether the item is late or has been delivered to the wrong location. DoNotPay Will Help You Get Your Money Back, Amazon Item Not Shipped? The little symbols have gone, so you can no longer see if I can afford to pay the 8000, how do I increase my limit so this by THY4373 Fri Feb 01, 2019 5:07 pm, Post How Ship Your First EBAY Item As Seller (Bulk Shipping Add Tracking Label Sold USPS Cheapest Way) Ebay Inventory Api Tutorial in Postman How to Create & Sell Digital Printable Art? To top it off, we'll also help you claim lost assets, delay bills, locate an inmate, report stalking and harassment, or take anyone to small claims court in any U.S. state. Buy Royal Doulton Dinner Plate Serving Plates and get the best deals . Ebay requires tracking on everything you sell, otherwise you forfeit all seller protection, because there is no evidence you even sent anything aside from the buyer's word (and lets be frank, everybody lies. Is that really what she said? I have won auction and paid for item. Usps tracking is often flat wrong. RM say this is because the sender used 'signed for' without tracking. I have just checked using a delivered signed for parcel and the website is currently up and running. Yes! Communication with the buyer before he or she asks eBay to open a request is the best way to try to resolve the issue. Plus get a receipt from USPS. Copyright 2023 Profitable Venture Magazine Ltd | All Rights Reserved | See About Us | Contact Us | Privacy Policy | Disclaimer. Saturday-Sunday: Closed for Pick-Up Pick-Up Customers must provide their picture ID and order number to receive their order. 12:47 AM. See original listing. .not sayin' they use one for flying of course. ______________________________________________________. Whatever you decide, well present you with the easiest method to do so! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. 31-01-2014 We would like to show you a description here but the site won't allow us. appeal this decision because I have a receipt of my return from the post I did not receive the parcel even a few days after the estimated date due to Royal mail strike. eBay cant confirm delivery without tracking so the funds will be held for 21 days. When . If eBay determines the seller is at fault, you will get a full refund, including shipping, within an additional 48 hours. by go_mets Mon Feb 04, 2019 8:25 pm, Post Electrical Model Item Brakes: Brake system Method of operation Lining . Porcelain Microwave and Dishwasher safe 3 Dinner - 1.5inH x 11inW x 11inD 4 Salad - 1inH x 9inW x 9inD 4 Cereal - 3inH x 6inW . We encourage you to continue to work directly with the seller to, Western Australia Seller Community Connect, A new look for the View Order Details page, The Seller Refurbished item condition is being removed in some categories, Single Use Plastics: Addressing Plastic Waste. So much so that this has created a problem with dishonest "item not received" claims, where even the USPS proof of delivery is not sufficient evidence for eBay to side with the seller. Note that just like in any other any profession, even the postal service has employees that do not always follow rules and regulationsthis is a fact. If a buyer opens a request, we'll send a message with all of the details to your registered email address - it'll be available in your Messages too. I've put in the pointless Missing Mail claim on the USPS website and the Postman told me he'd "keep an eye out for it." by htdrag11 Sun Feb 03, 2019 3:44 pm, Post Made from military-standard aluminum . 05:23 PM. - When I did not receive the parcel in time and wanted to open an ebay case, the seller advised against it and wanted sort out on their own.- After I opened the case, the seller escalated it to ebay support and wrote "they are sending another iphone 14 pro max 512 GB as a goodwill gesture but not offer a refund" really? However the 2nd time - it truly was never delivered despite the USPS tracking number showing delivered. I should add that we now sign up for FedEx or UPS tracking. This is just annoying that RM won't give me any written confirmation as per their policy and eBay still want me to get a 'mis-delivery' confirmation and not the seller who's error this is. ebay item marked as delivered but not received. Questions on how we spend our money and our time - consumer goods and services, home and vehicle, leisure and recreational activities. Subscribe to DoNotPay for the most streamlined way to file a claim and request a refund fast! If I cannot drink Bourbon and smoke cigars in Heaven then I shall not go." If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can either ask the seller for a refund, or for them to send you a replacement item (if they have one). This isn't abnormal. When a buyer opens an 'item not received' request, the first thing a seller should do is check the tracking information. link on ebay. and not me getting the wrong item. eBay item number: 314026344266. How to Become a Highly Paid Instagram Influencer, 50 Best Drop Shipping Business ideas & Opportunities for 2023, 50 Best Social Media Business ideas & Opportunities for 2023, How to Become an Instagram Model or Influencer and Get Paid, How to Make Money Taking Surveys Online Without Paying a Dime, 50 Best eBay Selling Tips & Tricks for Beginners in 2023, How to Start an Internet Marketing Home Based Business in 17 Steps, How to Start an Etsy Shop Business in 27 Steps, contact the postal service for an insurance claim, insurance claim with the shipping company, Check with other household members that they did not forget to mention a package arriving, Make a thorough search around the outside of their house to make sure that the package was not left in an unusual place, Ask neighbours whether they have received any packages on behalf on someone else, Contact the shipping company to request more details about the delivery, File a police report if they suspect the item was stolen. If youre stuck and dont know what to do, DoNotPay teaches you the steps to take if the eBay buyer says the item was not received, but tracking shows it was delivered. All she provided was the tracking number. Also, my whole family including myself are physically not in the UK right now (passport stamps can prove), so there is no way I or someone in the family could have accepted this, meaning clearly someone has intentionally signed as me (suggests they could have known/ checked what the contents were, before accepting the parcel). Check the places where the courier might have left the parcel, such as their backyard, garage way, porch, etc. It's only been there There is no This is an original Oster replacement part. 11:10 PM, Item marked as delivered but buyer says not received. Can You Sell Fakes/Replicas on eBay and Get Away With It? There is nothing strange in the sellers listing. In any case, could you please share the link where I can see the GPS coordinates/ map? Avid user of forums on variety of interests-financial, home brewing, F-150, EV, home repair, etc. Got buying related questions? In any case, RM cannot send the receiver (me) any written communication firstly as per the policy published on their website and secondly because the parcel wasn't addressed to my correct address, meaning I cannot be the receiever. In hindsight, it's not worth the risk. Despite 2 separate ebay customer agents approving my refund, today I received an email asking me to obtain a proof of non-delivery from royal mail within 30 days to obtain a refund. 05:09 PM, "In response to your claim, the seller has provided proof of shipmentindicating that the item was shipped to you. We are here to explain all you need to know about package delivery and the steps you need to take if your parcel is missing! A close friend worked in a post office in Westchester County (NY) both inside and delivery. I have had about half a dozen experiences in the past few years where that has happened. but when I click the button thr next stage doesn't complete. What are the most valuable 3 cent stamps?. In addition, right before gearing up your detective skills to work, review the email correspondence you have received from eBay and PayPal to ensure the address is correct on both sites. SGA Stock - Remington 870 Magpul design on a classic American shotgun Out of stock MAG460 $109. We are unable to accept for return any product received after the expiration of the RMA. I have gotten to know almost all of my neighbors, in part, because we are constantly receiving each other's mail and re-delivering it ourselves to the proper addresses on our street. by El Greco Fri Feb 01, 2019 10:52 pm, Post WE DO NOT DECLARE VALUE LOWER THAN THE ITEM'S PRICE NOR MARK PARCEL AS "GIFT". By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Another option would be to use a bit of heat to check if the flywheel comes off. 10:38 AM. Since the seller have escalated the case to ebay, there is no option for me to add any futher info, no message option! Not that there is really much I can do anyway. If all she did was post in a regular satchel that has the tracking number and not signature required you should get your money back. eBay goes by tracking only. Check out the table below and choose the tracking method that works best for you if the courier service is USPS: Can I file a claim if USPS fails to deliver my package? Could your business benefit from fast, flexible funding? In the same way, this is the easiest scenario to address. by mega317 Sat Feb 02, 2019 1:20 pm, Post That's the argument the OP needs to have with eBay, not proving they were abroad at the time, which is actually irrelevant. Do you still have an open case? We offer a plethora of articles that might come in handy if youre facing other delivery problems, such as: DoNotPay will help you take care of your item delivery problems and send a delivery refund request in your stead, but we can do so much more along the way. Privacy Policy. by htdrag11 Sat Feb 02, 2019 11:46 am, Post Is there anyway to get a refund at this point without screwing the seller? I checked my porch within 10 minutes of the email being sent originally. described brand new, boxed and he was selling it on ebay rather than i asked here to send me a message saying she got it so when i ring up tomorrow i can tell customer support. item was delivered. 30-01-2014 by iamlucky13 Fri Feb 01, 2019 6:49 pm, Post 'Durham DO' is a delivery office and not the final destination so check with RM where the package has ended up. by Teague Sat Feb 02, 2019 12:11 pm, Post The big advantage of using PayPal is that, unlike eBay, it is regulated by the FSA. I also work from home and can see the mailbox from by desk and I have seen "delivery exception" errors that were along the lines that I wasn't home (I was) or that my mailbox was full (it wasn't). by jabberwockOG Fri Feb 01, 2019 5:24 pm, Post Here's how to track the package, depending on the carrier service: We'll make sure that you can subscribe to any free trial risk-free or cancel a service you don't use in a matter of minutes! Is Getting a Refund for a USPS Late Delivery Possible? If the tracking details show that the item has been in transit without movement for more than 7 days (10 for international shipments), refund the buyer the full sale amount including the shipping cost. If you have not opened the package, mark it "Return to Sender. What should I say to her? Perhaps it's because the seller refused to make any effort to look into the misdelivery of the item she sent, when only the seller can do so, and not the buyer. - edited George Washington 1 Cent Stamp - Green - Looking Right - Lot Of 2 at the best online prices at eBay! Condition: Very Good. I cannot The content you are looking for has been archived. 26-06-2019 When you buy something, it takes ages Hi, I have purchases a very expensive item, a Hybrid inverter from an How To File a USPS Delivery Complaint in a Few Clicks. by htdrag11 Fri Feb 01, 2019 4:30 pm, Post Royal Doulton Pacific Set of 6 Bowls 11cm. To track the package handled by USPS, your buyer needs to: If you used FedEx to ship the package, the buyer will have to: If you used UPS as the carrier service, the buyer should: To get a refund from USPS, your eBay buyer can: Getting a refund from FedEx requires your eBay buyer to: If you used UPS for delivery, your buyer can get a refund in the following ways: Input the tracking number in the search field, Enter the tracking number, door tag number, or FedEx office order number in the search field. 09:58 AM. I requested to have the negative feedback removed and eBay claims calling me a scam artist and falsely accusing me of selling faulty products is not a legitimate reason for feedback . by mariezzz Fri Feb 01, 2019 8:55 pm, Post few days?? Most times, the missing shipment situation will more or less get resolved and your package will be delivered. We'll also help you do boring tasks quicker or take care of them entirely on your behalf. Is Getting a Refund for a USPS Late Delivery Possible? If you purchased an item on eBay and the shipment hasn't arrived, there are the steps you can take to try and track it down or ask to get your money back. Now I am abroad and the parcel shows as delivered. Unfortunately, I don't see anything other that what's in the attached picture. FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. I went to collect my mail at 7:00 PM and I had mail but no fire stick. What rights do I have here if the seller won't open an enquiry? The seller will have to prove postage to your address. Thanks for your message. dresses on one listing. File your non-reception with Ebay, call Ebay Customer Service (if the seller hasn't already), and tell them the story. Should I appeal this through ebay or just dispute the transaction via PayPal or my credit card? tracking information proved that I had received the item. I know they will say that you need to get the seller to open the claim, but when pressed, they will do it to avoid someone from HO riding them over their screw up .. on You are welcome. Copyright 1995-2023 eBay Inc. All Rights Reserved. Why Did My Package Go Farther Away, USPS? FedEx Lost Package ClaimFiling Claims Has Never Been Easier, Learn How To File a UPS Lost Package Claim Easily, DoNotPay Can Help You File a Claim for an Amazon Late Delivery Smoothly, Learn How To File a USPS Lost Package Claim Efficiently. I bought a fairly expensive card off of Ebay. If your eBay buyer hasn't received their package yet, but the status says it's been delivered, they should track the package before taking further action.
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